Question 1

How much does a house clearance cost?

Accepted Answer

It depends on the size of the job and how much needs shifting. We pop round for a free, no-obligation quote first so you know exactly where you stand. No hidden fees, no surprises.

Question 2

Do you cover areas outside Durham City?

Accepted Answer

We certainly do. We work across the whole of County Durham — from Newton Hall and Gilesgate to Shincliffe, Neville's Cross, Crook, Stanley, Consett, Seaham, and all the villages in between. If you are local, we can help.

Question 3

What items can you take during a clearance?

Accepted Answer

Near enough everything — furniture, appliances, clothes, garden waste, old tools, and general household clutter. We handle the heavy lifting so you do not have to lift a finger.

Question 4

Can you clear a flat or apartment?

Accepted Answer

No problem at all. Flats, bungalows, terraces, high-rise apartments — we have done the lot. We are careful with tight staircases and communal areas, and we always tidy up after ourselves.

Question 5

Do I need to be there while you work?

Accepted Answer

Not at all. As long as we have access to the property, we can crack on while you get on with your day. We will send you photos once we are done if you like.

Question 6

What happens to my items after clearance?

Accepted Answer

We recycle and donate wherever we can. Anything reusable goes to local charities, and the rest is disposed of legally and responsibly. We are registered waste carriers, so everything is above board.

Question 7

Do you offer same-day house clearances?

Accepted Answer

We do our best to fit in last-minute jobs. If you need something shifted urgently, give us a bell and we will see what we can do. We work seven days a week, so there is usually a slot going.

Question 8

Can you handle a probate or bereavement clearance?

Accepted Answer

Yes, and we treat these jobs with extra care and respect. We understand it is a difficult time, so we work quietly, sensitively, and at a pace that suits you.

Question 9

Do you also do home removals?

Accepted Answer

We do. Alongside clearances, we offer reliable home removals across Durham and County Durham. Whether you are moving down the road to Gilesgate or heading out to Sedgefield, we will get you there safely.

Question 10

How long does a house clearance take?

Accepted Answer

A small clearance might take a couple of hours, while a full house could take a day. We will give you a realistic estimate when we quote, and we always aim to finish on time.

Question 11

Are you insured and licensed?

Accepted Answer

Yes, fully. We are licensed waste carriers and fully insured for your peace of mind. Your property and belongings are in safe hands with our team.

Question 12

Do you clear garages, sheds, and gardens too?

Accepted Answer

Definitely. We do not just clear houses — we handle garages, sheds, lofts, and garden clearances as well. If it is cluttering up your space, we can shift it.

Question 13

How do I book a clearance or removal?

Accepted Answer

Just give us a shout. You can call, message, or fill in the form on our website. We will arrange a free quote at a time that suits you, and get you booked in from there.

Question 14

What payment methods do you accept?

Accepted Answer

We accept cash, bank transfer, and card payments. We will always confirm the price before we start, and you only pay when the job is done to your satisfaction.

Question 15

Do you offer single-item collections?

Accepted Answer

Yes, no job is too small. Whether it is one sofa, a fridge, or a mattress, we can pop round and take it off your hands. Just let us know what you have got.